Massage Chairs FAQ’s

Our Promise

​As a retail partner for World’s Best Massage Chairs (WBMC) and a legacy Panasonic massage chair retail partner since 1978, we are proud to continue our promise to focus on presenting only the best massage chairs available today to Central Florida consumers. When you shop for massage chairs at Relax in Comfort we promise the following:

As a retail partner for World’s Best Massage Chairs (WBMC) and a legacy Panasonic massage chair retail partner since 1978, we are proud to continue our promise to focus on presenting only the best massage chairs available today to Central Florida consumers. When you shop for massage chairs at Relax in Comfort we promise the following:
Our Promise
  • We offer only deeply trusted brands with a proven track record of performance.
    We offer only deeply trusted brands with a proven track record of performance.
  • We endeavor to be a credible and accurate source of massage chair information. We will not suggest anything to you that is not built to last and provide years of value.
    We endeavor to be a credible and accurate source of massage chair information. We will not suggest anything to you that is not built to last and provide years of value.
  • We will distinguish ourselves to you as those who know a lot about massage chairs and massage therapy.
    We will distinguish ourselves to you as those who know a lot about massage chairs and massage therapy.
  • We will further distinguish ourselves as caring people who are pursuing a passion to share massage with your best interests always in mind.
    We will further distinguish ourselves as caring people who are pursuing a passion to share massage with your best interests always in mind.

​Our team engages in a careful, rational effort to verify the integrity of the brands and the specific models you will find on the pages of our site and within our showrooms.  Please stop by one of our showrooms to experience our selection of massage chairs today!

​What massage chair is best for overall value and performance?

The new Brio chair offers the best value for a fully loaded advanced massage chair.  The Brio offers zero gravity recline, gentle foot rollers, back & leg heat, and an extended 3-D advanced L-Track roller which provides for a full body massage all the way down to the glutes.

​What chair delivers the strongest massage intensity?

Without question the Panasonic MA73.  The MA73 has a 12.5 cm 3-D intensity option. Other models are from 3cm to 4cm 3-D intensity. Panasonic has the deepest and most intense massage experience of any chair sold in North America.

​Do any chairs have heated rollers simulating hot stone therapy?

Yes.  The Panasonic MA70 and MA73 models.

​Why are many chair warranties misleading?

​Many brands offer what sounds like amazing warranty coverage while actually only covering massage and electronic parts for one year – with 90 days labor and often no in-home service at all.  You must find in writing what the labor coverage, full electronic massage parts coverage and in-home coverage periods are.  Do not be fooled by “structural frame coverages” that in fact cover virtually nothing; in reality, it only includes the metal frame structure, not the electronic massage parts, motor block, hand controller, or circuit boards.

​Why should I avoid an internet only massage chair purchase?

When purchasing a massage chair, you are buying the massage chair experience.  It is nearly impossible to evaluate that experience based on specs.  The specs do not indicate if the massage is gentle, rushed, purposeful or properly choreographed, or if it “feels” just right for your body and your individual needs.  Beware of “free in-home trials” that require excessive return fees or very expensive shipping fees often exceeding $1,000 in costs.

​What is the best way to determine which chair will best fit my needs?

The only effective way to evaluate a massage chair is to experience the chair in person for an extended period of time in the comfort of our showroom.   Please allow a minimum of one hour to allow us time to evaluate your massage chair goals and for the actual massage chair experience.

​How often should I use my massage chair?

Daily massage has wonderful and long-lasting wellness benefits.  The actual duration and best frequency will vary.  Generally, even 3 to 5 massage sessions weekly is sufficient to help reduce stress and promote wellness.  Consult your physician or personal wellness specialist for your personal massage plan.

How affordable are massage chairs to own?

While the WBMC models vary from under $3K to nearly $10K they are all surprisingly affordable and cost efficient.  Consider that even the Inada Dreamwave at $8,999 is only $899 per year over ten years and only $2.46 per day to own!  Where else can you get a world class massage for $2.46 per day?

​How much space do they require?

Generally, the same space as a traditional recliner.  The WBMC Brio model is a true wall hugger and actually requires only a few inches of wall clearance required behind the chair.

​Are there any chairs that can also be used a traditional recliner?

Yes.  The MA70 and MA73 easily transforms from a deep tissue massage chair into a traditional recliner within seconds.

​Are the WBMC (World’s Best Massage Chairs) massage chairs really as good as my massage therapist?

Many owners state the WBMC massage chairs are as good as or better than their own massage therapist.  However, even if not as good as the best massage therapist in your area, using your own chair every day will do you more good than having the world’s best massage therapist once per week or once per month.  WBMC chairs never say no, and never get tired.  A WBMC chair massage at 7 AM is just a vigorous as one at 11 PM should you select the same program and intensity.  Total Control is in your hands.  

​Is there an extended protection plan available?

​Yes.  We offer a five-year complete protection plan available at time of purchase only for $500.  The plan covers any model massage chair regardless of price and also provides for fabric protection.  The plan essentially extends the factory warranty to a full complete five-year term.  See plan document for full details & plan limitations.

Yes.  We offer a five-year complete protection plan available at time of purchase only for $500.  The plan covers any model massage chair regardless of price and also provides for fabric protection.  The plan essentially extends the factory warranty to a full complete five-year term.  See plan document for full details & plan limitations.
Is there an extended protection plan available?
Many owners state the WBMC massage chairs are as good as or better than their own massage therapist.  However, even if not as good as the best massage therapist in your area, using your own chair every day will do you more good than having the world’s best massage therapist once per week or once per month.  WBMC chairs never say no, and never get tired.  A WBMC chair massage at 7 AM is just a vigorous as one at 11 PM should you select the same program and intensity.  Total Control is in your hands.  

Are the WBMC (World’s Best Massage Chairs) massage chairs really as good as my massage therapist?
Yes.  The MA70 and MA73 easily transforms from a deep tissue massage chair into a traditional recliner within seconds.
Are there any chairs that can also be used a traditional recliner?
Generally, the same space as a traditional recliner.  The WBMC Brio model is a true wall hugger and actually requires only a few inches of wall clearance required behind the chair.
How much space do they require?
Daily massage has wonderful and long-lasting wellness benefits.  The actual duration and best frequency will vary.  Generally, even 3 to 5 massage sessions weekly is sufficient to help reduce stress and promote wellness.  Consult your physician or personal wellness specialist for your personal massage plan.
How often should I use my massage chair?
The only effective way to evaluate a massage chair is to experience the chair in person for an extended period of time in the comfort of our showroom.   Please allow a minimum of one hour to allow us time to evaluate your massage chair goals and for the actual massage chair experience.
What is the best way to determine which chair will best fit my needs?
When purchasing a massage chair, you are buying the massage chair experience.  It is nearly impossible to evaluate that experience based on specs.  The specs do not indicate if the massage is gentle, rushed, purposeful or properly choreographed, or if it “feels” just right for your body and your individual needs.  Beware of “free in-home trials” that require excessive return fees or very expensive shipping fees often exceeding $1,000 in costs.
Why should I avoid an internet only massage chair purchase?
Many brands offer what sounds like amazing warranty coverage while actually only covering massage and electronic parts for one year – with 90 days labor and often no in-home service at all.  You must find in writing what the labor coverage, full electronic massage parts coverage and in-home coverage periods are.  Do not be fooled by “structural frame coverages” that in fact cover virtually nothing; in reality, it only includes the metal frame structure, not the electronic massage parts, motor block, hand controller, or circuit boards.
Why are many chair warranties misleading?
Yes.  The Panasonic MA70 and MA73 models.
Do any chairs have heated rollers simulating hot stone therapy?
Without question the Panasonic MA73.  The MA73 has a 12.5 cm 3-D intensity option. Other models are from 3cm to 4cm 3-D intensity.  Panasonic has the deepest and most intense massage experience of any chair sold in North America.
What chair delivers the strongest massage intensity?
The new Brio chair offers the best value for a fully loaded advanced massage chair.  The Brio offers zero gravity recline, gentle foot rollers, back & leg heat, and an extended 3-D advanced L-Track roller which provides for a full body massage all the way down to the glutes.
What massage chair is best for overall value and performance?
Our team engages in a careful, rational effort to verify the integrity of the brands and the specific models you will find on the pages of our site and within our showrooms.  Please stop by one of our showrooms to experience our selection of massage chairs today!